Privacy policy

Last Updated: October 14, 2025

At JAY’S JOINTS LLC (“Jay’s Joints,” “we,” “us,” or “our”), your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit or make a purchase from www.jaysjoints.co (the “Site”).

1. Information We Collect

We collect information you provide when you:

Place an order (name, address, phone number, email, payment details)
Create an account or contact us
Browse the Site (cookies, device info, IP address)

We may also receive information from Shopify and payment processors to process your order securely.

2. How We Use Your Information

We use your information to:

Process and ship orders
Communicate with you about your account or purchases
Improve our website and services
Send marketing updates (only if you opt in)

We do not sell your personal information.

3. Cookies

We use cookies to make our Site work better and understand how visitors use it. You can turn off cookies in your browser, but some features may not work properly.

4. Sharing Information

We only share information with trusted service providers like Shopify, payment processors, and shipping partners to complete your order or meet legal requirements.