Terms of service

Effective Date: 10/14/2025

Welcome to Jay’s Joints LLC (“Jay’s Joints,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and any products or services purchased through www.jaysjoints.co (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. USE OF OUR SITE

You must be 21 years of age or older to purchase from Jay’s Joints.
By placing an order, you confirm that all information you provide is accurate and truthful.
You agree not to use the Site or our products for any illegal purpose.
Jay’s Joints only sells and delivers products within the state of North Carolina. No out-of-state sales or shipments are permitted.

2. PRODUCTS AND ORDERS

Product descriptions are provided to the best of our ability, but we do not guarantee they are error-free.
Pricing may change at any time without notice.
We reserve the right to cancel or refuse any order at our discretion.
You are responsible for paying all applicable taxes at checkout.

3. SHIPPING & DELIVERY

We currently only ship and deliver within North Carolina.
Shipping and delivery times are estimates and not guaranteed.
Risk of loss passes to you upon delivery.
Jay’s Joints is not responsible for lost or stolen packages after delivery.

4. RETURNS & REFUNDS

Please review our Refund Policy for details. All sales are generally final, with exceptions for damaged or incorrect orders reported within the required timeframe.

5. INTELLECTUAL PROPERTY

All content on this Site, including logos, branding, images, and text, is owned by Jay’s Joints LLC. You may not use or reproduce any content without permission.

6. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without warranties of any kind.

We do not guarantee that products will meet your personal expectations or produce any specific effects.

7. LIMITATION OF LIABILITY

Jay’s Joints LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

8. INDEMNIFICATION

You agree to indemnify and hold harmless Jay’s Joints LLC, its owners, employees, and affiliates from any claims or damages related to your use of our products or Site.